MICROSOFT BUSINESS APPLICATIONS

Replace disconnected processes with secure Microsoft business applications

We design Power Platform, SharePoint, Copilot Studio and reporting solutions around the work your teams need to complete—not around product features.

Outcome-first discovery Connected Microsoft ecosystem Governance built in
Connected operations business application ecosystem showing apps, workflow, knowledge, assistance, and insight around one connected solution

WHY REDCHILI NETWORK

A consultancy approach built around business change

Technology is only useful when it improves the way people work. We start with the process, define the outcome and then select the right Microsoft components.

01

Outcome-first discovery

Clarify the business problem, users, constraints and success measures before choosing a product.

02

Microsoft ecosystem design

Combine Power Platform, SharePoint, Copilot Studio and reporting only where each component adds value.

03

AI-ready architecture

Prepare trusted content, permissions and actions so AI can be introduced responsibly when it is useful.

04

Governance by design

Plan environments, ownership, security, support and lifecycle management as part of delivery.

05

Iterative delivery

Release in manageable stages, test with real users and use evidence to shape the next increment.

06

Support and optimisation

Monitor adoption, maintain the solution and prioritise improvements after launch.

FROM FRICTION TO FLOW

Show the operational change—not just the technology

Clients buy simpler work, better control and clearer decisions. The platform is the means, not the outcome.

BEFORE

Work is fragmented

  • Manual forms and duplicate data entry
  • Excel trackers with unclear ownership
  • Email approval chains and lost context
  • Disconnected documents and reporting
  • Limited visibility of status and performance
AFTER

Work is connected

  • Guided applications for consistent work
  • Automated approvals and notifications
  • Governed documents and business data
  • Self-service portals for external users
  • Real-time dashboards and AI-assisted operations

BUSINESS CHALLENGES

Common processes we help organisations improve

Approvals and workflow

Move requests through controlled stages with clear ownership and auditability.

Document and knowledge management

Organise trusted information so teams can find, use and govern it.

Customer and supplier portals

Provide secure self-service without exposing internal systems.

Case and request management

Give teams one view of work, decisions, documents and next actions.

Operational reporting

Turn process data into governed dashboards and actionable insight.

AI-assisted operations

Help people find answers and complete tasks using approved knowledge and actions.

INDUSTRY CONTEXT

Solutions shaped around the environment they operate in

Sector context changes permissions, language, risk, workflows and adoption. Our industry pages show how the same Microsoft ecosystem can support different operating models.

MEASURABLE OUTCOMES

Agree how improvement will be measured before delivery begins

Every engagement should define the evidence that will show whether the solution is useful. Measures vary by process, but they often include time, quality, adoption and visibility.

View the case study framework
Administration time

Track manual effort removed from repetitive tasks and hand-offs.

Response and cycle time

Measure how quickly requests move from submission to completion.

Data quality and compliance

Monitor completeness, consistency and adherence to required steps.

Operational visibility

Give decision-makers timely status, trends and exceptions.

DELIVERY APPROACH

Understand → Design → Deliver → Improve

Enough structure to manage risk, without turning delivery into a long technical exercise.

Understand

Map the current process, users, data, constraints and measures of success.

Design

Choose the smallest coherent architecture and governance model that fits.

Deliver

Build iteratively, integrate securely and test with representative users.

Improve

Support adoption, measure performance and prioritise the next improvement.

FREQUENTLY ASKED QUESTIONS

Practical answers before you begin

Cost depends on the process, user groups, data, integrations, security and support model. A focused discovery workshop is used to define scope and provide a clear delivery proposal.

SharePoint is often suitable for documents, collaboration and simpler list-based processes. Dataverse is usually stronger for structured relational data, complex security and application-led operations. The choice should follow the requirements.

Often, yes. We first assess what the spreadsheet is doing, who owns it and which parts should remain flexible before replacing it with an application or automated workflow.

Yes, when there is a clear task, approved knowledge, appropriate permissions and a way to evaluate the output. AI should be added where it improves the user journey, not simply because it is available.

Delivery time depends on scope and integration complexity. We prefer a usable first release with defined boundaries, followed by measured improvements rather than a long single release.

Yes. Support can include issue management, monitoring, enhancement planning, governance reviews and ongoing optimisation.

HAVE A QUESTION?

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