EXTERNAL DIGITAL SERVICES
External User Journeys
Define what customers, partners, members or citizens need to view, submit or complete through the portal.
POWER PAGES
Give external users a secure route into your services.
Power Pages development helps UK organisations build secure external portals for customers, partners, members, and citizens, while Power Apps development focuses on internal business applications.
WHAT THIS PAGE COVERS
Build the right external experience.
Our Power Pages development work covers external journeys, identity, permissions, data access and the connections required to make a portal useful.
Authentication and Access
Design sign-in, web roles and permissions around the different external audiences using the service.
Dataverse Data Access
Connect portal interactions to Microsoft Dataverse while controlling which business data external users can reach.
Forms and Transactions
Create structured forms and journeys for applications, registrations, requests, updates and other external transactions.
Portal UX and Branding
Build responsive navigation, page layouts and branded interfaces suitable for public or authenticated external audiences.
Business System Integration
Connect the portal with relevant Microsoft services and existing business systems where the process requires it.
TYPICAL DELIVERABLES
A portal scoped around real journeys
After discovery, we define exact deliverables because the external audience, authentication, permissions, data structure, integration, and transaction journeys significantly affect architecture and effort.
Discuss Your Portal- Defined external user journeys.
- Configured Power Pages portal.
- Authentication and permission model.
- Data and integration configuration.
- Tested production-ready release.
EXAMPLE USE CASES
Where Power Pages fits
Customer Self-Service
Customers make the request, view the permissible information, and return to check progress.
Partner Onboarding
The partner provides the information and documents as part of the onboarding process externally.
Member Portal
Members sign in to access personalised information, documents or services relevant to their account.
Citizen Applications
Citizens submit applications or requests and return securely for relevant updates or status information.
DELIVERY APPROACH
From portal to live service
Audience
Define the external audiences and what each user group needs to accomplish.
Access
Decide on authentication, permissions and which information each external audience can reach.
Experience
Build and test portal journeys, interfaces, forms and required system connections.
Release
Validate permissions and user journeys before a controlled production launch.
FREQUENTLY ASKED QUESTIONS
Questions before building a portal.
Microsoft Power Pages is a low-code Microsoft platform for creating external-facing, data-driven business websites and portals where customers, partners, members or citizens can interact with an organisation's services and permitted information.
Power Pages provides authentication, web roles and data permissions for external users. Security still depends on correctly designing identity, permissions, data exposure and the wider portal architecture.
Power Pages suits external-facing websites and portals. Power Apps is used for business applications, particularly internal operational tools, so the intended audience is one of the first decisions when choosing between them.
CONNECTED CAPABILITIES
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INSIGHTS & UPDATES
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